Privacy Policy

This privacy policy sets out how Moor Carpet Cleaning (MCC) uses and protects any information that you give when you use this website.

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This privacy policy sets out how Moor Carpet Cleaning (MCC) uses and protects any information that you give when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2013.

We will only capture personal information that you enter through our contact form such as:

  • Name and Title
  • Contact information including telephone, postal and email addresses
  • Any information you send us in the form of an email or other message

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • We may use the information we collect to inform you, by letter, phone, SMS or email, about new services that we think may be of interest to you. You can change your mind at any time by emailing remove@ or by writing to our address at the bottom of this policy. You can also unsubscribe following the instructions that we will include in any communication, such as email or text, we send to you.
  • Customer care and correspondence – as part of our customer care procedures we may follow-up, either by letter, phone, SMS or email, to customers who have purchased services from us , for example to resolve a complaint or to ask for a testimonial.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

When you clicked “allow cookies” on this site you agree to this privacy policy, including the use of your data. If you change your mind in the future and wish to opt out from subsequent marketing, then please email us at remove@

Use of Cookies

A cookie is a small file that identifies your computer to a server that then enables information to be stored on the hard drive of your computer. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies are commonly used on the Internet and do not harm your computer system.

We may, from time to time use and serve cookies, pixel tags or action tags. Any information that is collected via cookies, pixels and action tags is completely anonymous. We use cookies, pixel tags or action tags for various purposes, including:

  • collating anonymous aggregated information that is used to manage and plan enhancements to our services
  • to evaluate the effectiveness of our advertising and promotions on third party websites, for example by tracking whether these advertisements are clicked on by users.

We are continually looking to adopt and implement certain practices and technologies in order that we may improve your user experience.

How can I stop cookies and what effect will this have?

You can stop cookies from being deployed on your computer by configuring your browser not to accept them or opt-out. Please refer to your browser’s ‘help’ facility.

If cookies are already on your system, you can delete them – For more information on cookies and deletion of cookies please visit:

Please be aware that deleting certain cookies can result in difficulties when navigating around sites.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable of £10. If you would like a copy of the information held on you please write to: ‘Data Protection’ at the address below.

Our address should you need it is is:

Moor Carpet Cleaning
Shaw House
18 Shaw Road
Heaton Moor

Need more info? Send us a Message:

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